Shipping & Delivery

We carefully pack every order by hand before sending it your way.

Processing Time

Orders are usually processed within 1-3 business days.

During launches, festive seasons or promotional periods, processing may take a little longer. We'll always do our best to get your order ready as soon as possible.

Delivery

We currently ship within Malaysia.

Estimated delivery times may vary depending on your location and courier service. Once your order has been shipped, you will receive tracking information when available.

Please make sure your delivery address and contact details are correct before placing your order.

Delays

While we do our best to ensure your order arrives safely and on time, delivery delays may occasionally happen due to courier operations, public holidays or circumstances beyond our control.

If your parcel appears to be delayed, please contact us and we'll be happy to help check on it.

Damaged Parcels

Our candles and home fragrance products are carefully packed before leaving our hands. If your parcel arrives damaged, please contact us within 48 hours of delivery with photos of the parcel and damaged item.

We'll review the situation and assist you as best as we can.

Thank you for your patience and for supporting our little business.